General Terms and Conditions of Ticketing Sales

1. PURPOSE

The purpose of these General Terms and Conditions of Sale for Ticketing (hereinafter the « Ticketing T&Cs ») is to define the conditions under which any individual over the age of 18, and/or minors authorized by their legal representative(s), and/or any legal entity represented by one of its authorized executives (hereinafter the « Client »), agree to subscribe with SASP Paris Basketball (« Paris Basketball » or the « Team ») to a contract consisting of (i) access rights to attend home basketball games played by the Paris Basketball men’s first team, as well as (ii) hospitality services included in one of the packages offered by Paris Basketball, during a Season (i.e., the period from July 1 of year N to June 30 of year N+1), hereinafter the « Hospitality Offer ».

The firm and definitive subscription to the Ticketing Offer by the Client implies the unconditional acceptance of the Ticketing T&Cs.

The Ticketing T&Cs apply to the Client and/or to any person benefiting from the Ticketing and Hospitality Offer designated by the Client, hereinafter referred to as the « Beneficiary ».

Paris Basketball reserves the right to amend the Ticketing T&Cs at any time. The applicable Ticketing T&Cs are those accepted by the CLIENT on the date of subscription to the Ticketing and/or Hospitality Offer.

In the event of a contradiction, the specific mentions appearing on the Order Form shall prevail over the Hospitality T&Cs for the relevant stipulations.

2. GENERAL PROVISIONS REGARDING THE TICKETING OFFER

No Ticketing Offer will be issued to, or may benefit, any person subject to an administrative or judicial stadium ban, or who has committed acts contrary to Article 14 below.

The Ticketing Offer allows attendance at the Team’s games included in the Ticketing and/or Hospitality package, played at the Arena from the date of the client’s subscription. For the purposes hereof, the « Arena » designates the venue where the Team plays its home games during the Season and for which Paris Basketball oversees the organization. This primarily refers to the adidas arena, as well as any other arena that may replace it or in which the Team may occasionally play home games included in the Ticketing and/or Hospitality Offer.

Paris Basketball solely decides which stands and sections of the arena may be subject to a Ticketing and/or Hospitality Offer, the quantity, as well as the Ticketing and/or Hospitality packages available within each stand and/or indoor or outdoor spaces of the Arena where hospitality services take place.

The stand or hospitality area indicated on the Order Form and presented on Paris Basketball’s promotional materials are those of the adidas arena. However, the Client is informed that if the Team is required to play games in another arena, Paris Basketball will have the right to be released from its obligations under the following conditions: the Client will be allocated by Paris Basketball, as far as possible and taking into account the layout of the premises and constraints imposed on Paris Basketball, a seat and a lounge or hospitality area in this arena of comparable quality, which the Client acknowledges and accepts in advance.

3. TICKETING AND HOSPITALITY PACKAGES

Paris Basketball may offer one or more Ticketing and/or Hospitality packages. The specific conditions for each will be detailed in the Order Form and, where applicable, in the specific conditions relating to them.

Any Client meeting the conditions set out herein may subscribe to these offers, subject to availability. It is specified that the names of the Ticketing and Hospitality packages and the reception areas where the hospitality services take place are subject to change, which the Client unreservedly acknowledges and accepts.

3.1 Games included in the Hospitality Offer

The Team’s home games, for which Paris Basketball is the organizer, included in the Ticketing and Hospitality Offer subscribed to by the Client are indicated on the Order Form, to the exclusion of any other game. This may include:

One or more single games specifically designated on the Order Form.
As part of a Season Ticket (Abonnement): French Championship (Betclic ÉLITE) games, early rounds of the French Cup played by the Team, and European Championship games during the relevant Season from the time of the Client’s subscription as designated on the Order Form.
As part of a Ticket Pack or a Prize Pool (Cagnotte): games selected by the client.

It is specified that the names of the competitions mentioned herein are purely indicative and subject to change by the organizer of said competitions.

3.2 Hospitality Services

The hospitality services included in the various Hospitality Offers are indicated on the Order Form, to the exclusion of any other service.

3.3 Season Tickets / Renewals

Each Season Ticket Holder (Abonné) for the current Season benefits from priority to subscribe to a Season Ticket for the following Season during the renewal campaign, the dates of which will be communicated by the club on its official website. Renewal will be possible subject to the availability of the chosen Season Ticket package and provided that their Season Ticket for the current Season has not been suspended and/or terminated for any reason whatsoever and that all amounts due for the current season have been paid.

Paris Basketball reserves the right to modify the price category of certain seats. In this case, the Season Ticket Holder will be offered a renewal with a new seat in the category of their choice or to keep their seat at the new price.

Minors over 15 years old wishing to subscribe must be accompanied by a legal guardian. Both will sign the Season Ticket Contract which includes the T&Cs. The legal guardian will pay for the minor’s Season Ticket in their name and on their behalf. Minors over 15 will only be accepted after signing a parental authorization granting access to Paris Basketball games valid for all games of the season.

For minors under 15, subscription to a Ticketing and/or Hospitality Offer can only be made by one of their legal representatives.

4. DURATION AND AUTOMATIC RENEWAL OF THE TICKETING AND HOSPITALITY OFFER

Ticketing and Hospitality Offers subscribed outside of a Season Ticket are valid only for the games designated on the Order Form.

The duration of the Hospitality Offer subscribed by the Client is indicated on the Order Form. The Ticketing and Hospitality Offer covers a period of one season. It takes effect from the date of signature of the Order Form and ends on June 30 of the relevant Season.

Automatic Renewal of the Season Ticket: The Season Ticket will be tacitly and automatically renewed on July 1 (N+1) for the following sporting season at the pricing conditions communicated by email to the subscriber and, where applicable, after acceptance of the new general conditions, except:

In the event of termination by the club at least thirty (30) calendar days before the expiration of the season ticket, particularly due to a change in its commercial offer, and/or the Client’s failure to comply with these T&Cs, and/or the Client’s failure to comply with the Arena’s Internal Regulations, and/or non-compliance with current regulations and legislation, and/or security imperatives or any other legitimate reason;
In the event of termination by the Subscriber, via the form provided for this purpose on the club’s internal website, respecting a 1 (one) month notice period (i.e., before May 30 N+1);
In the event of non-payment by the due date of all or part of the sums owed by the Subscriber at the latest one (1) month before the expiration of their season ticket (i.e., before May 30 N+1).

The Club will remind the consumer subscriber of this option no later than 1 (one) month before the deadline to request the non-renewal of the Season Ticket (i.e., April 30 N+1 at the latest) in accordance with the provisions of Article L215-1 of the Consumer Code.

5. SUBSCRIPTION PROCEDURE FOR THE TICKETING AND/OR HOSPITALITY OFFER

To subscribe to a Ticketing and/or Hospitality Offer, the Client may reserve the desired offer via the official Paris Basketball ticketing website, and only this website (billetterie.parisbasketball.com), or return a duly completed and signed Order Form to Paris Basketball, by email or mail to the address indicated on said Order Form, or by electronic mail, which alone will serve as proof, to their sales contact following the transmission of any requested supporting documents.

Furthermore, prior to any reservation, the client undertakes to complete the information requested on the Order Form or reservation request and certifies the truthfulness and accuracy of the information provided. After the final selection of the services to be reserved, the reservation procedure includes entering credit card details in the event of a guarantee or prepayment request, consulting and accepting the General Terms and Conditions of Sale before validating the reservation, and finally, the validation of the reservation by the client.

These T&Cs are included in the Order Form.

The subscription is validated, subject to the availability of the Ticketing or Hospitality Offers indicated on the duly completed and signed Order Form and after payment of at least 25% of the total amount indicated on the Order Form. The Client then receives an invoice by email.

The Client declares and guarantees to Paris Basketball that the signatory of the Order Form has full authority to bind the Client under these terms.

Paris Basketball shall be entitled to consider any Order Form returned in a non-compliant manner (missing, erroneous, unverifiable information, handwritten notes, received beyond the validity period indicated therein) as null and void. Furthermore, Paris Basketball reserves the right to consider the order null and void in the event of non-payment by the Client of all or part of the amounts to be paid upon subscription after agreement on a payment schedule, or in the event of failure to provide all or part of the guarantees to be provided by the Client upon subscription.

In the event of a payment incident or opposition, whatever the cause, Paris Basketball will apply direct debit rejection fees of twenty (20) euros inclusive of tax per rejection, in accordance with the provisions of Articles D.133-5, D.133-6 and L.133-26 of the Monetary and Financial Code. Paris Basketball is free to offer alternative payment methods (bank transfer, credit card, cash within the limits authorized by law). In this case, Paris Basketball will be free to charge a 3% surcharge on the amount regularized/paid by means other than direct debit.

Subscription to a Ticketing and/or Hospitality Offer is also possible through authorized resellers who may be designated by Paris Basketball.

6. PRICE/PAYMENT FOR THE TICKETING AND/OR HOSPITALITY OFFER

The price of the Ticketing and/or Hospitality Offer (hereinafter the « Price ») is a flat rate and is indicated on the Order Form.

As Paris Basketball is free to modify its pricing policy and conditions at any time, Season Tickets will be invoiced based on the rates in effect at the time the order is registered.

The Price will be subject to VAT, or any other applicable tax at the current rates, it being specified that different rates may be applied depending on the nature of the services provided.

Unless expressly stated otherwise on the Order Form, the Price must be paid in full before the game. Billing is established in the name of the Client.

7. PAYMENT

7.1 Payment Methods

The Price is payable exclusively in euros. Accepted payment methods for Ticketing and/or Hospitality Offers defined within an Order Form are: bank transfer, direct debit, cheque, cash (within the limits and conditions set by applicable laws and regulations), Carte Bleue, Visa, Mastercard, AMEX credit cards, and any vouchers/credits issued by Paris Basketball in favor of the Client. Accepted payment methods for reservations made on the official Paris Basketball ticketing website are: bank transfer, direct debit, Carte Bleue, Visa, Mastercard, AMEX credit cards, and any vouchers/credits issued by Paris Basketball in favor of the Client.

Gift Cards, Prize Pools, and Ticket Packs can be used under the conditions presented at the time of purchase. They are only valid during the indicated validity period and after this period, neither the buyer nor the user can claim a refund or a credit.

7.2 Fraud Prevention

The Paris Basketball ticketing website uses a secure payment system incorporating the SSL security standard. Confidential banking data is encrypted and transmitted to a banking server responsible for processing and control.

Paris Basketball reserves the right to cancel a subscription that presents a risk of fraud, in particular fraudulent use of a credit card or a risk to the security of the sporting event.

In accordance with personal data protection regulations, the Client has, at any time, a right of access, rectification, and opposition to all of their personal data by writing, by mail and providing proof of identity, to the attention of the payment service provider.

8. PARIS BASKETBALL FLEX OPTION

The Client may be offered the possibility to subscribe, at the time of their Order, to a paid option called « Paris Basketball Flex », the price of which is specified during the Order and which acts as an equivalent to a cancellation service.
The refund request permitted by the Paris Basketball Flex service, offered by the Club, can only be exercised through EMBEDCOVER, via the form made available to the Client by the latter.
Paris Basketball declines all responsibility in the event of the Client’s inability to obtain their refund from EMBEDCOVER.

For more details on the Paris Basketball Flex option, please refer to the Flex service T&Cs.

9. NO RIGHT OF WITHDRAWAL

As the sale of a ticketing and/or hospitality offer constitutes the provision of leisure services provided on a specific date or period, and in accordance with the provisions of Article L.221-28 12°, the provisions of Article L.221-18 of the Consumer Code regarding the right of withdrawal do not apply to the remote subscription of these offers.

10. TICKETING AND/OR HOSPITALITY OFFER FORMATS

The Ticketing and/or Hospitality Offer is materialized by the delivery of game ticket(s) indicating the specific and unique game(s) to which they grant access (hereinafter the « Tickets ») and/or a season ticket card and, where applicable, means of access to the hospitality services corresponding to the subscribed Hospitality package.

Tickets are available on the management platform assigned to the Client upon subscription or sent electronically to the Client as « e-tickets » (the « Electronic Tickets »).

Purchased Tickets bear the Client’s name and a seat number in the Arena that must strictly be respected (subject to the provisions of Article 16.2 below).

11. DELIVERY OF THE TICKETING AND/OR HOSPITALITY OFFERS AND CLIENT RESPONSIBILITY

Electronic Tickets are available on the Client’s personal account at least 2 days before the game date, subject to the schedule published by the governing bodies of the competitions in which Paris Basketball participates, after full collection of the corresponding sums. Paris Basketball is not responsible for delivering Tickets and/or other means of access to any Beneficiary other than the Client.

Consequently, the Client is responsible for transferring the game Tickets free of charge to any other Beneficiary, it being specified that the latter cannot be a person subject to a stadium ban, suspension, or termination, as provided in Article 18 below.

The Client undertakes to know the identity of any Beneficiary they designate and to communicate it to Paris Basketball upon first request.

The Client shall be responsible for all acts of another Beneficiary, including damage, deterioration, or degradation of the lounges and indoor or outdoor spaces of the Arena where the game and hospitality service take place. Consequently, the Client is subject to the provisions of Articles 14 and 18 below, including for acts committed by another Beneficiary.

The Client ensures that the Beneficiary fully complies with these T&Cs as well as the Arena’s Internal Regulations. As an express and essential condition hereof, passing through access control implies acceptance by the Beneficiary of the T&Cs and the Arena’s Internal Regulations.

12. TICKET TRANSFERABILITY

Tickets may be transferred by the Buyer under the following conditions:

12.1 Free Transfer

The Buyer may transfer any Ticket free of charge to any Bearer, it being recalled that, in accordance with the provisions of Article 2 above, said Bearer cannot be a person subject to an administrative or judicial stadium ban, having committed the acts set out in Article 18 below, or being in default of payment. The Buyer guarantees compliance with the obligations set out herein by the Bearers.

12.2 Paid Transfer

The Buyer may transfer a Ticket for a fee solely and exclusively on the official platform authorized by Paris Basketball dedicated to this purpose, accessible from the official Paris Basketball website. The transfer will occur under the conditions set by the service provider editing and operating said network/platform, the Buyer thereby agreeing to comply with said conditions. Paris Basketball may activate its secondary market whenever it wishes.

13. SPECIFIC CONDITIONS FOR THE USE OF ELECTRONIC TICKETS

13.1 Transfer of Electronic Tickets

Electronic Tickets are transferable free of charge by the Client to the Beneficiary, subject to the provisions of this article and by the Client sending the Electronic Tickets accompanied by the T&Cs by email to the Beneficiary.

13.2 Downloading Electronic Tickets

Electronic Tickets must be downloaded to a mobile phone or tablet. The Beneficiary must ensure that the battery of their mobile phone or tablet is sufficiently charged to allow the display of their Electronic Ticket at the Arena entrance. Paris Basketball declines all responsibility in the event of the Beneficiary’s inability to view and present the Electronic Ticket on their mobile or tablet that is not due to a breach of its obligations (defective mobile, incompatible mobile).

13.3 Printing Electronic Tickets

If not presented on a readable mobile phone, the Electronic Ticket must be printed in portrait mode on blank white A4 paper, without changing the print size, using an inkjet or laser printer. No other format is valid. In case of poor print quality, it is recommended to print the Electronic Ticket with another printer. Paris Basketball declines all liability for anomalies occurring during the printing of Electronic Tickets and during access control.

13.4 Arena Access for Electronic Ticket Beneficiaries

To access the Arena, the Beneficiary of an Electronic Ticket must bring the Electronic Ticket printed in accordance with the above provisions or a mobile phone or tablet. The Electronic Ticket is scanned at the Arena entrance. Inside the Arena, the Electronic Ticket Beneficiary must keep the Electronic Ticket with them at all times. Only the first presented Electronic Ticket will grant access to the Arena.

14. CUSTOMER OBLIGATIONS

14.1 Compliance with conventional, legal, and regulatory provisions

The Client acknowledges having read and undertakes to respect and enforce by any other Beneficiary the Ticketing and Hospitality T&Cs, the Arena’s Internal Regulations, police and security instructions (pat-downs/ID checks/prohibited items/hygiene measures, etc.), as well as laws and regulations relating to security in sports venues, and in particular Articles L. 332-3 to L. 332-16 of the Sports Code.

Any Beneficiary guilty of one of the offenses defined in these articles incurs fines and imprisonment as well as an additional penalty of prohibition from entering or going near a stadium, without prejudice to the sanctions provided for in Article 16.7 below.

14.2 Commitment to tolerance and respect

By benefiting from the Ticketing and/or Hospitality Offer, the Client agrees to:

Ban violence, racism, xenophobia, antisemitism, homophobia, and the public expression of political or religious opinions in the Arena.
Adopt a respectful and « fair-play » attitude towards public authorities, basketball institutions, referees, the two (2) teams, their supporters, and anyone working to ensure the smooth running of the event they attend. They also agree to show a positive attitude towards the Arena’s supporters.

The Beneficiary agrees to adopt an attitude and behavior of fair play that is not contrary to sporting ethics, and more generally that is not likely to harm the smooth running of the game or prejudice other clients. They also agree to wear appropriate and proper attire.

14.3 Compliance with access and usage conditions of the Ticketing and Hospitality Offer

For games included in the Ticketing and/or Hospitality Offer, the Beneficiary will access the arena through the Arena entrance indicated on their Ticket, holding the latter which will be read and recorded by the Arena’s access control computer system and/or checked by a Paris Basketball attendant.

At the Arena entrance, the Beneficiary agrees to submit to security pat-downs, identity checks, and visual inspection of their hand luggage carried out by any police officer and/or any attendant of the event organizer approved by the Prefect of Police. The Beneficiary may be asked to present the items they are carrying. Items prohibited by the Arena’s Internal Regulations will be checked in, confiscated, or refused, it being specified that Paris Basketball may refuse to check in any item. Any person refusing to submit to said measures, checks, pat-downs, and inspections will be refused entry to the Arena or escorted out of the Arena without being entitled to any refund whatsoever.

Beneficiary access to the Arena is only possible upon presentation of a valid game Ticket. The Beneficiary must sit in the seat assigned to them corresponding to the references written on their Ticket, unless requested otherwise by Paris Basketball in accordance with the provisions of Article 14.2 below. Any exit from the stadium is final.

It is specified that the catering provider may offer alcoholic beverages to Beneficiaries. The Client is aware of and undertakes to make the Beneficiary aware of the health and behavioral dangers linked to alcohol consumption. The Client guarantees compliance by the Beneficiary with reasonable limits related to consumption, Paris Basketball being released from any liability in this regard.

In the event of non-compliance with these provisions, the Beneficiary may be refused entry to the Arena and/or the lounges and indoor or outdoor spaces of the Arena or be escorted out of the Arena and/or said spaces, without prejudice to the sanctions provided for in Article 18 below, without being entitled to any refund whatsoever.

14.4 Business Ethics

The Client declares and guarantees to be aware of and undertakes to act in strict compliance with applicable legislation and regulations, in France and abroad, against corruption, influence peddling, and conflicts of interest. The Client commits to and guarantees compliance with this commitment by their employees, shareholders, directors, executives, affiliated companies, and subcontractors as well as their legal representatives.

15. LOSS OR THEFT OF TICKETING AND HOSPITALITY OFFER TICKETS

In the event of the loss or theft of game Tickets on a match day, the Client must go to the indicated ticket windows at the Arena entrance. Paris Basketball will verify the Client’s identity and the non-use of the game Ticket before deciding on the issuance of a duplicate, rendering the original Tickets invalid.

16. LIMITATION OF LIABILITY

16.1 Team rosters, schedules, and times

Public or promotional documents presented to the Client, such as team rosters, match schedules, and times published, are not contractual and are subject to change at any time by the governing bodies of the competitions in which Paris Basketball participates and/or any administrative authority, without Paris Basketball’s liability being engaged.

16.2 Seating

Security or hygiene requirements, organizer requirements, organizational necessities, or force majeure events may exceptionally lead Paris Basketball to offer the Beneficiary a different seat during a Season than the one indicated on the Order Form or on their Ticket, but of comparable quality, without Paris Basketball’s liability being engaged.

In the context of a Ticketing and/or Hospitality Offer subscribed for multiple Seasons, if Paris Basketball is unable to offer the Client the seat for which they subscribed for an entire Season, both the Client and Paris Basketball will have the right to automatically terminate the Ticketing and/or Hospitality Offer by registered letter with acknowledgment of receipt sent to the other party with a one-month notice period before the start of the relevant Season, with a refund, if applicable, of the sums collected for this purpose by Paris Basketball, without further compensation.

16.3 Force Majeure

Paris Basketball’s liability cannot under any circumstances be engaged for the occurrence of events constituting force majeure or the act of a third party. Excluded from its liability in particular are: bad weather, strikes, regulatory changes, field suspensions, match postponements or cancellations, or a decision by a competent authority. If such an event occurs, Paris Basketball will decide, at its sole discretion and without obligation on its part, whether or not to grant the Client compensation.

16.4 Lockers/Cloakrooms

The use of lockers is at the Beneficiary’s own risk. Consequently, Paris Basketball declines all liability in the event of loss, theft, damage, etc. to the deposited items, and the Beneficiary waives the right to assert any claim of any nature whatsoever against Paris Basketball in this regard.

16.5 Incidents and Damages

The Beneficiary declines all liability for damages suffered by anyone due to any incident occurring during a game held in the Paris Basketball Arena, except in the case of gross negligence or proven negligence on their part.

17. IMAGE RIGHTS

Anyone attending a Paris Basketball game at the Arena grants Paris Basketball, free of charge, worldwide, and for the legal duration of copyright protection, the right to capture, use, exploit, and represent their image and voice, on any known or future medium in connection with the games and/or any event operation relating to Paris Basketball and/or its partners, such as photographs, live or delayed television broadcasts, digital media, broadcasts, and/or video or sound recordings, these rights being freely assignable by Paris Basketball to any third party of its choice.

18. SUSPENSION/TERMINATION OF THE TICKETING AND/OR HOSPITALITY OFFER BY PARIS BASKETBALL

18.1 Unpaid Dues

In the event of non-payment, Paris Basketball reserves the right, depending on the severity of the breach, to suspend or terminate the Ticketing and/or Hospitality Offer. Suspended Ticketing and/or Hospitality Offers can only be reactivated upon payment to Paris Basketball of the balance of the sums due and any applicable late interest. Due to the technical and operational delays involved in this process, Paris Basketball will make its best efforts to reactivate the Ticketing and/or Hospitality Offer following full collection of the amounts due. Failure to pay all or part of the sums due by a Client by the due date may result in the application of default interest equal to three (3) times the applicable legal interest rate, applicable to the entire outstanding due debt and running from the day following the last day of the payment deadline until full payment.

18.2 Stadium Bans

As soon as Paris Basketball is informed, in accordance with the provisions of Articles L.332-15 and L.332-16 of the Sports Code, that a Client is subject to an administrative or judicial stadium ban, Paris Basketball will automatically terminate the Ticketing and/or Hospitality Offer.

18.3 Illegal Resale

Any resale/offer to resell, outside the official platform authorized by Paris Basketball, or any exchange/offer to exchange for any consideration whatsoever of a Ticketing and/or Hospitality Offer, an access right to the game included in the Ticketing and/or Hospitality Offer, and/or hospitality services included in the Ticketing and/or Hospitality Offer is strictly prohibited. Resale or attempted resale at a price higher than the purchase price charged by Paris Basketball constitutes an aggravating factor. In the event of non-compliance with this prohibition, Paris Basketball reserves the right, depending on the severity of the breach, to automatically suspend or terminate the Ticketing and/or Hospitality Offer without prejudice to the penalties provided for in Article 313-6-2 of the Penal Code.

18.4 Offenses inside or around the Arena or hospitality areas

Any fraud or attempted fraud detected at the Arena or through the reading of gate passage recordings, any detected violation of the Arena’s Internal Regulations, any detected violation of these Ticketing and Hospitality T&Cs (in particular the commitments to tolerance and respect stipulated in Article 14) or of the legislation on safety in sports venues (in particular prohibitions relating to the introduction, possession, and use of pyrotechnic devices), whether committed by the Client or by another Beneficiary, will automatically result, if Paris Basketball deems fit and depending on the severity of the breach, in the application of the sanctions provided for in the Arena’s Internal Regulations as well as the automatic suspension or termination of the Ticketing and/or Hospitality Offer.

18.5 Offenses outside the Arena

Any behavior related to Paris Basketball’s activities, likely to harm others, damage Paris Basketball’s image, or the honor of its executives or staff, cause bodily injury, damage to property, and/or any aggressive, violent, provocative, insulting, abusive, uncivil, indecent behavior or behavior contrary to morals and good manners committed by a Beneficiary, will automatically result, if Paris Basketball deems fit and depending on the severity of the breach, in the suspension or termination of the Ticketing and/or Hospitality Offer.

18.6 Commercial Activities/Betting

It is forbidden to conduct promotional or commercial activities (such as advertising, awarding contest or lottery prizes, part of a travel package, etc.) in connection with the Ticketing and/or Hospitality Offer without the prior written consent of Paris Basketball. It is also forbidden to conduct promotional or commercial activities in the Arena during a game without the prior written consent of Paris Basketball or, depending on the relevant game, of the governing bodies of the competitions in which Paris Basketball participates. It is also forbidden for any Beneficiary to record, transmit, and/or exploit sounds, images, data, statistics, and/or match descriptions for purposes other than private use, without the prior written consent of Paris Basketball or, depending on the relevant game, of the governing bodies of the competitions in which Paris Basketball participates. Finally, as part of the fight against the fraud risks generated by sports betting, it is strictly forbidden for any Beneficiary to bet on the ongoing game within the Arena without Paris Basketball’s authorization. Failure to comply with these prohibitions will automatically result, if Paris Basketball deems fit, in the suspension or termination of the Ticketing and/or Hospitality Offer.

18.7 Sums Due

In the event of termination of a Ticketing and/or Hospitality Offer by Paris Basketball, all sums due and to become due by the Client for said Ticketing and/or Hospitality Offer are fully and automatically payable, without prejudice to legal proceedings. Paris Basketball will decide, at its sole discretion and without obligation on its part, whether or not to grant a refund, the amount of which will be equal to the amount of the Ticketing and/or Hospitality Offer multiplied by the ratio of the number of games left to play.

19. CCTV / VIDEO PROTECTION

The Beneficiary is informed that, for their safety, the Arena is equipped with a video protection system under the control of Judicial Police Officers, the images of which may be used in the event of legal proceedings. A right of access is provided in accordance with the provisions of Article L253-5 of the Internal Security Code. It can be exercised by mail at the following address: PARIS BASKETBALL, 43 Boulevard Barbès, 75018 PARIS.

20. INTUITU PERSONAE (PERSONAL NATURE)

The Client acknowledges that Paris Basketball has granted them the subscription to a Ticketing and/or Hospitality Offer based on their personal standing and declarations. Consequently, the Client guarantees the accuracy of the information requested regarding their personal situation and undertakes to spontaneously inform Paris Basketball of any changes that may occur during the term of the Ticketing and/or Hospitality Offer. In particular, the Client undertakes to maintain a valid email address for the duration of the Ticketing and/or Hospitality Offer.

21. PERSONAL DATA PROTECTION

Paris Basketball undertakes to process and store all personal information entrusted by the Client in compliance with the provisions of personal data protection regulations and Paris Basketball’s personal data protection policy accessible on its website, solely for the organization and management of games included in the Ticketing and/or Hospitality Offer, to keep the Client informed of Paris Basketball news, and to give them priority access to offers of goods and services related to Paris Basketball’s and its partners’ activities.

It is also recalled that under Article L. 332-1 of the Sports Code: « In order to contribute to the security of sports events, the organizers of these events may refuse or cancel the issuance of access tickets to these events or refuse access to persons who have violated or violate the provisions of the general terms of sale or internal regulations relating to the security of these events. For this purpose, organizers may establish automated processing of personal data relating to the breaches set out in the penultimate paragraph of this article, under conditions set by decree in the Council of State (Conseil d’Etat) taken after a reasoned and published opinion from the National Commission on Informatics and Liberty (CNIL). »

The Client is informed that they have a right of access, rectification, and updating of data concerning them when it is inaccurate or incomplete, as well as a right to erasure regarding this information. The Client may request the portability of data concerning them. The Client also has the right to object to the processing carried out or to request its limitation. The Client may also transmit instructions to Paris Basketball for the retention, erasure, or communication of data in the event of death and designate the person in charge.

To exercise these rights, simply send a message accompanied by proof of identity to the following email address: [email protected] or by mail to the following address: PARIS BASKETBALL, 43 Boulevard Barbès, 75018 PARIS.

Paris Basketball will do its best to answer questions regarding its personal data processing. In accordance with applicable regulations, the Client may, if they wish, lodge a complaint with the CNIL according to the procedures indicated on its website (https://www.cnil.fr).

22. CUSTOMER SERVICE / TRACKING

For any question or complaint exclusively dedicated to tracking the subscription and the use of the Ticketing and/or Hospitality OFFER, Paris Basketball can be reached by email at [email protected] or by phone at 06 28 65 62 82.

23. APPLICABLE LAW / MEDIATION / DISPUTES

These T&Cs are subject to French Law. Any dispute relating to the subscription or use of a Ticketing and/or Hospitality Offer must be brought to the attention of Paris Basketball by registered letter to the following address: PARIS BASKETBALL, 43 Boulevard Barbès, 75018 PARIS.

In accordance with Article L. 612-1 of the Consumer Code, in the event of a dispute not resolved amicably, the consumer Client may have free recourse to the mediation service to which Paris Basketball belongs within one year of the written complaint sent to Paris Basketball electronically. In the absence of an amicable settlement, French courts shall have exclusive jurisdiction.

Done in Paris, on April 17, 2026.

By signing the Order Form and/or accepting these T&Cs online, the Client acknowledges having previously read and unconditionally accepted these T&Cs, all conditions of their Ticketing and/or Hospitality Offer, and the Arena’s Internal Regulations.