General Terms & Conditions of Sale

These general terms and conditions of sale (hereinafter the “General Terms and Conditions”) apply to any purchase made by a natural person (hereinafter the “CUSTOMER”) on the website www.parisbasketball.paris (hereinafter the “SITE”) with Paris Basketball, SASP registered in the trade and companies register under number 488 120 552, having its registered office at 81 boulevard Massena, 75013 Paris, France Tel: 01 43 41 16 05, email: boutique@parisbasketball.net (hereinafter the “SELLER”).

IMPORTANT

Any order placed on the Site necessarily implies the unreserved acceptance of the CUSTOMER of these general conditions

ARTICLE 1. DEFINITIONS

The terms used below have, in these General Conditions, the following meaning :

“CUSTOMER”: refers to the SELLER’s contractual partner, who guarantees to have the quality of consumer as defined by French law and jurisprudence. As such, it is expressly provided that the CUSTOMER acts outside of any usual or commercial activity.
“DELIVERY”: refers to the first presentation of the PRODUCTS ordered by the CUSTOMER to the delivery address indicated during the order.
“PRODUCTS”: refers to all the products available on the SITE.
“TERRITORY”: refers to Metropolitan FRANCE (excluding DOM / TOM).

ARTICLE 2. OBJECT

These General Conditions govern the sale by the SELLER to its CUSTOMERS of the PRODUCTS.

The CUSTOMER is clearly informed and recognizes that the SITE is intended for consumers and that professionals must contact the sales department of the SELLER in order to benefit from separate contractual conditions.

ARTICLE 3. ACCEPTANCE OF THE GENERAL CONDITIONS

The CUSTOMER undertakes to carefully read these General Conditions and accept them, before proceeding to the payment of an order for PRODUCTS placed on the SITE.

These General Conditions are referenced at the bottom of each page of the SITE by means of a link and must be consulted before placing the order. The CUSTOMER is invited to carefully read, download, print the General Conditions and to keep a copy of them.

The SELLER advises the CUSTOMER to read the General Conditions with each new order, the latest version of said Conditions applying to any new order of PRODUCTS.

By clicking on the first button to place the order and then on the second to confirm said order, the CUSTOMER acknowledges having read, understood and accepted the General Conditions without limitation or condition.

ARTICLE 4. PURCHASE OF PRODUCTS ON THE SITE

To be able to purchase a PRODUCT, the CUSTOMER must be at least 18 years old and have the legal capacity or, if he is a minor, be able to justify the agreement of his legal representatives.

The CUSTOMER will be asked to provide information allowing him to be identified by completing the form available on the SITE. The sign (*) indicates the mandatory fields that must be filled in for the CUSTOMER’s order to be processed by the SELLER. The CUSTOMER can check on the SITE the status of his order. The tracking of DELIVERIES can, if necessary, be carried out using the online tracking tools of certain carriers. The CUSTOMER can also contact the SELLER’s sales department at any time by e-mail, at the address boutique@parisbasketball.net , in order to obtain information about the status of his order.

The information that the CUSTOMER provides to the SELLER when placing an order must be complete, accurate and up to date. The SELLER reserves the right to ask the CUSTOMER to confirm, by any appropriate means, his identity, his eligibility and the information provided.

ARTICLE 5. ORDERS

Article 5.1 Characteristics of the products

The SELLER undertakes to present the essential characteristics of the PRODUCTS (on the information sheets available on the SITE) and the mandatory information that the CUSTOMER must receive under applicable law. Non-contractual photos.

The CUSTOMER undertakes to read this information carefully before placing an order on the SITE.

Unless expressly indicated otherwise on the SITE, all PRODUCTS sold by the SELLER are new and comply with current European legislation and applicable standards in France.

Article 5.2. Ordering procedure

PRODUCT orders are placed directly on the SITE. To place an order, the CUSTOMER must follow the steps described below (please note, however, that depending on the CUSTOMER’s start page, the steps may differ slightly).

5.2.1. PRODUCT selection and purchase options

The CUSTOMER must select the PRODUCT (s) of his choice by clicking on the PRODUCT (s) concerned and choosing the desired characteristics and quantities. Once the PRODUCT has been selected, the PRODUCT is placed in the CUSTOMER’s shopping cart. The latter can then add to his basket as many PRODUCTS as he wishes.

5.2.2. Orders

Once the PRODUCTS have been selected and placed in his basket, the CUSTOMER must click on the basket and verify that the content of his order is correct. If the CUSTOMER has not yet done so, he will then be asked to identify himself or register.

Once the CUSTOMER has validated the contents of the basket and has identified / registered, an online form will be displayed to his attention, completed automatically and summarizing the price, applicable taxes and, if applicable, delivery costs.

The CUSTOMER is invited to check the content of his order (including the quantity, characteristics and references of the PRODUCTS ordered, the billing address, the delivery address, the means of payment and the price) before validating its content. We cannot be held responsible for any input errors and the resulting consequences (for example delays or delivery errors). In this context, the costs incurred for the forwarding of the order would be at your expense.

The CUSTOMER can then proceed to the payment of the PRODUCTS by following the instructions on the SITE and provide all the information necessary for invoicing and DELIVERY of the PRODUCTS. Regarding the PRODUCTS for which options are available, these specific references appear when the right options have been selected. Orders placed must include all the information necessary for the proper processing of the order.

The CUSTOMER must also select the chosen delivery method.

5.2.3. Acknowledgment of receipt

Once all the steps described above have been completed, a page appears on the SITE to acknowledge receipt of the CUSTOMER’s order. A copy of the acknowledgement of receipt of the order is automatically sent to the CUSTOMER by e-mail, provided that the e-mail address provided through the registration form is correct.

The SELLER does not send any order confirmation by post or fax.

5.2.4. Billing

During the ordering procedure, the CUSTOMER will have to enter the information necessary for invoicing (the sign (*) will indicate the mandatory fields that must be filled in for the CUSTOMER’s order to be processed by the SELLER).

In particular, the CUSTOMER must clearly indicate all the information relating to the DELIVERY, in particular the exact DELIVERY address, as well as any possible access code to the DELIVERY address. We cannot be held responsible for any input errors and the resulting consequences (for example delays or delivery errors). In this context, the costs incurred for the forwarding of the order would be at your expense.

The CUSTOMER must also specify the chosen payment method.

Neither the order form that the CUSTOMER establishes online, nor the acknowledgement of receipt of the order that the SELLER sends to the CUSTOMER by e-mail constitute an invoice. Regardless of the order or payment method used, the original of the invoice is in the package addressed to the CUSTOMER and a digital copy available on request.

5.3. Date of the order

The date of the order is the date on which the SELLER acknowledges receipt of the order online. The deadlines indicated on the SITE only begin to run from this date. An order is said to be validated only upon receipt of payment. The package is prepared and shipped on D+1 from our warehouses (excluding weekends and holidays).

5.4. Prices

For all PRODUCTS, the CUSTOMER will find on the SITE prices displayed in euros including all taxes, as well as the applicable delivery costs (depending on the weight of the package, excluding packaging and gifts, the DELIVERY address and the carrier or mode of transport chosen).

The prices include in particular the value added tax (VAT) at the rate in force on the date of order. Any modification of the applicable rate may impact the price of the PRODUCTS from the date of entry into force of the new rate.

The applicable VAT rate is expressed as a percentage of the value of the PRODUCT sold.

The CUSTOMER will always be informed before the final registration of his order of the delivery costs related to said order (excluding customs clearance costs), and payment will be requested from the CUSTOMER for the total amount of the purchase, integrating the prices of the products ordered plus the delivery costs.

Thus, the confirmation of agreement to pay for the order by the CUSTOMER implies that the latter agrees to pay the related delivery costs.

The prices of the SELLER’s suppliers are subject to change. As a result, the prices indicated on the SITE may change. They can also be modified in case of special offers or sales.

The prices indicated are valid, unless there is a gross error. The applicable price is that indicated on the SITE on the date on which the order is placed by the CUSTOMER.

5.5. Availability of PRODUCTS

The professional undertakes to deliver the PRODUCT on the date or within the period indicated to the CUSTOMER, unless the parties have agreed otherwise.

The unavailability of a PRODUCT is in principle indicated on the page of the PRODUCT concerned. CUSTOMERS can also be informed of the restocking of a PRODUCT by the SELLER.

In any case, if the unavailability was not indicated at the time of the order, the SELLER undertakes to inform the CUSTOMER without delay if the PRODUCT is unavailable.

In the event that a PRODUCT is unavailable, the SELLER may, and if the parties agree, propose an alternative PRODUCT of equivalent quality and price, accepted by the CUSTOMER.

If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, he will obtain a refund of all the sums paid for the unavailable PRODUCTS at the latest within thirty (30) days of payment.

ARTICLE 6. RIGHT OF WITHDRAWAL AND EXCHANGE

The terms of the right of withdrawal are provided for in the “withdrawal policy”, policy available in Appendix 1 hereof and accessible at the bottom of each page of the SITE via a hypertext link.

6.1 Terms of exchange

In accordance with Article L.121-1 of the Consumer Code, you have 14 days from the date of receipt of your package, to return the product (s) that would not be suitable, in order to make the exchange.

The return costs are the responsibility of the CUSTOMER.

To do this, simply follow the following procedure :

The product(s) to be exchanged must be packaged in their original packaging,
Fill out the exchange and return voucher, date and sign it then return it with the products. Attach a copy of the invoice. The exchange and return voucher can be downloaded here or on the CUSTOMER’s personal space.
Send everything back by colissimo followed by the following address :

Basketball Betting

For the attention of the Shop

81 Massena Boulevard

75013 Paris

If all these conditions are not respected, the products will not be taken back or refunded.
After receiving your package we will carry out the exchange and we will send you the desired product(s).

ATTENTION :
Personalized items are not taken back or exchanged, unless the SELLER makes an error or in the case of a defective product.

For any item returned with the reason “defective”, please specify to us on the exchange voucher, the nature of the defect found.

ARTICLE 7. PAYMENT

7.1. Means of payment

The CUSTOMER can pay for his PRODUCTS online on the SITE using the means proposed by the SELLER :

By credit card directly on the website, paying using a secure transaction.
By paypal

An order is processed and shipped only after registration of the payment.

The CUSTOMER guarantees the SELLER that he has all the required authorizations to use the chosen payment method.

The SELLER will take all necessary measures to guarantee the security and confidentiality of the data transmitted online as part of the online payment on the SITE.

It is hereby specified that all information relating to the payment provided on the SITE is transmitted to the SITE’s bank and is not processed on the SITE.

7.2. Date of payment

In case of single payment by credit card, the CUSTOMER’s account will be debited as soon as the PRODUCT order is placed on the SITE.

In case of partial DELIVERY, the total amount will be debited from the CUSTOMER’s account at the earliest when the first package will be shipped. If the CUSTOMER decides to cancel his order for unavailable PRODUCTS, the refund will be made in accordance with the last paragraph of Article 5.5 of these General Conditions.

7.3. Delay or refusal of payment

If the bank refuses to debit a card or other means of payment, the CUSTOMER must contact the SELLER’s Customer Service in order to pay for the order by any other valid means of payment.

In the event that, for whatever reason, opposition, refusal or other, the transmission of the flow of money owed by the CUSTOMER proves impossible, the order would be canceled and the sale automatically terminated.

ARTICLE 8. PROOF AND ARCHIVING

Any contract concluded with the CUSTOMER corresponding to an order for an amount exceeding 120 euros including VAT will be archived by the SELLER for a period of ten (10) years in accordance with Article L. 213-1 of the Consumer Code.

The SELLER agrees to archive this information in order to ensure a follow-up of transactions and to produce a copy of the contract at the request of the CUSTOMER.

In the event of a dispute, the SELLER will have the opportunity to prove that his electronic tracking system is reliable and that it guarantees the integrity of the transaction.

ARTICLE 9. TRANSFER OF OWNERSHIP

The SELLER remains the owner of the delivered PRODUCTS until their full payment by the CUSTOMER.

The above provisions do not prevent the transfer to the CUSTOMER, at the time of receipt by him, or by a third party designated by him other than the carrier, of the risks of loss or damage to the PRODUCTS subject to the retention of title, as well as the risks of damage that they may entail.

ARTICLE 10. DELIVERY

The terms of DELIVERY of the PRODUCTS are provided for in the “delivery policy” referred to in Annex 2 hereof and accessible at the bottom of each page of the SITE via a hypertext link.

ARTICLE 11. PACKAGING

The PRODUCTS will be packed in accordance with the transport standards in force, in order to guarantee maximum protection for the PRODUCTS during DELIVERY. CUSTOMERS undertake to respect the same standards when they return PRODUCTS under the conditions set out in Annex 1 – Withdrawal Policy.

ARTICLE 12. GUARANTEES

Apart from the commercial guarantees that the SELLER could offer for certain PRODUCTS, any Customer benefits from “legal” guarantees, for all PRODUCTS, which are detailed below, in accordance with Article L.111-1 of the Consumer Code.

Article 12.1. Guarantee of conformity

Article L. 217-4 of the Consumer Code: “The seller delivers a good that complies with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when it has been charged to him by the contract or has been carried out under his responsibility”.

Article L.217-5 of the Consumer Code: “The good complies with the contract: 1 ° If it is suitable for the use usually expected of a similar good and, if applicable: – if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model; – if it presents the qualities that a buyer can legitimately expect given the public statements made by the seller, by the producer or by his representative, in particular in advertising or labeling ; 2 ° Or if it has the characteristics defined by mutual agreement by the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and that the latter has accepted “.

The SELLER is likely to be liable for any lack of conformity existing at the time of delivery and for any lack of conformity resulting from the packaging, the assembly instructions or the installation when it was put at his expense or was carried out under his responsibility.

The action resulting from the lack of conformity is prescribed by two (2) years from the delivery of the PRODUCT (Article L.217-12 of the Consumer Code)

In case of lack of conformity, the CUSTOMER may request the replacement or repair of the PRODUCT, at his choice. However, if the cost of the CUSTOMER’s choice is manifestly disproportionate compared to the other possible option, taking into account the value of the PRODUCT or the importance of the defect, the SELLER may proceed to a refund, without following the option chosen by the Customer.

In the event that a replacement or repair is impossible, the SELLER undertakes to refund the price of the PRODUCT within thirty (30) days of receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the CUSTOMER to the following address 117 rue du Château des Rentiers, 75013 Paris.

Finally, the CUSTOMER is exempted from providing proof of the existence of the lack of conformity of the PRODUCT during the twenty-four (24) months following the delivery of the PRODUCT except for second-hand goods for which this period is set at six (6) months. (Article L. 217-7 of the Consumer Code).

It is specified that this legal guarantee of conformity applies independently of the commercial guarantee granted, if applicable, on the PRODUCTS.

Article 12.2. Guarantee of hidden defects

The SELLER is bound by the guarantee due to hidden defects in the PRODUCT sold that make it unsuitable for the use for which it is intended, or that reduce this use so much that the CUSTOMER would not have acquired it, or would have given only a lower price, if he had known about them. (Article 1641 of the Civil Code)

This guarantee allows the CUSTOMER who can prove the existence of a hidden defect to choose between the refund of the price of the PRODUCT if it is returned and the refund of part of its price, if the PRODUCT is not returned.

In the event that a replacement or repair is impossible, the SELLER undertakes to refund the price of the PRODUCT within thirty (30) days of receipt of the returned PRODUCT and in exchange for the return of the PRODUCT by the CUSTOMER to the following address 117 rue du Château des Rentiers, 75013 Paris. The action resulting from the redhibitory defects must be brought by the CUSTOMER within two (2) years from the discovery of the defect. (Paragraph 1 of Article 1648 of the Civil Code)

ARTICLE 13. RESPONSIBILITY

The SELLER cannot be held liable under any circumstances in the event of non-performance or improper performance of contractual obligations attributable to the CUSTOMER, in particular when entering his order.

The SELLER cannot be held responsible, or considered as having failed to comply with these conditions, for any delay or non-performance, when the cause of the delay or non-performance is linked to a case of force majeure as defined by the jurisprudence of the French courts and tribunals.

It is also specified that the SELLER does not control the websites that are directly or indirectly linked to the SITE. Consequently, it excludes any responsibility for the information published there. Links to third-party websites are provided for information purposes only and no guarantee is provided as to their content.

ARTICLE 14. FORCE MAJEURE

The SELLER’s liability cannot be implemented if the non-performance or delay in the performance of one of its obligations described in these GTC results from a case of force majeure.

There is force majeure in contractual matters when an event beyond the control of the debtor, which could not be reasonably foreseen at the time of conclusion of the contract and whose effects cannot be avoided by appropriate measures, prevents the performance of its obligation by the debtor.

If the impediment is temporary, the performance of the obligation is suspended unless the resulting delay justifies the termination of the contract. If the impediment is definitive, the contract is automatically terminated and the parties are released from their obligations under the conditions provided for in articles 1351 and 1351-1 of the Civil Code.

As such, the SELLER cannot be held liable in particular in the event of a hacker attack, unavailability of materials, supplies, spare parts, personal or other equipment, interruption of electronic communications networks, as well as in the event of any circumstance or event outside the SELLER’s control intervening after the conclusion of the GTC and preventing the execution under normal conditions.

It is specified that, in such a situation, the CUSTOMER cannot claim the payment of any compensation and cannot bring any action against the SELLER.

In the event of the occurrence of one of the aforementioned events, the SELLER will endeavor to inform the CUSTOMER as soon as possible.

ARTICLE 15. PERSONAL DATA

The SELLER collects personal data about his CUSTOMERS on the SITE, including through cookies. CUSTOMERS can disable cookies by following the instructions provided by their browser.

The data collected by the SELLER is used to process orders placed on the SITE, manage the CUSTOMER’s account, analyze orders and, if the CUSTOMER has expressly chosen this option, send him commercial prospecting emails, newsletters, promotional offers and / or information on special sales, unless the CUSTOMER no longer wishes to receive such communications from the SELLER.

The CUSTOMER’s data are kept confidentially by the SELLER for the purposes of the contract, its execution and in compliance with the law.

CUSTOMERS can unsubscribe at any time by accessing their account or by clicking on the hypertext link provided for this purpose at the bottom of each offer received by e-mail.

The data may be communicated, in whole or in part, to the SELLER’s service providers involved in the order process. For commercial purposes, the SELLER may transfer the names and contact details of his CUSTOMERS to his business partners, provided that they have expressly given their prior consent when registering on the SITE.

The SELLER will specifically ask CUSTOMERS if they want their personal data to be disclosed. CUSTOMERS may change their mind at any time by contacting the SELLER. The SELLER can also ask his CUSTOMERS if they wish to receive commercial solicitations from his partners.

In accordance with Law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of these data, and repealing Directive 95/46 / EC (General Data protection Regulation known as GDPR), the SELLER ensures the implementation of the rights of data subjects.

It is recalled that the CUSTOMER whose personal data are processed benefits from the rights of access, rectification, updating, portability and erasure of information concerning him, in accordance with the provisions of articles 39 and 40 of the amended Data Protection Act, and the provisions of articles 15, 16 and 17 of the European General Data Protection Regulation (GDPR).

In accordance with the provisions of Article 38 of the amended Data Protection Act and the provisions of Article 21 of the GDPR, the CUSTOMER may also, for legitimate reasons, object to the processing of data concerning him, without reason and without charge.

The CUSTOMER can exercise these rights by sending an e-mail to the address: contact@parisbasketball.net or by sending a letter to Paris Basketball, 81 boulevard Massena, 75013 Paris.

It is specified that the CUSTOMER must be able to prove his identity, either by scanning an identity document, or by sending the SELLER a photocopy of his identity document.

ARTICLE 16. CLAIMS

The SELLER provides the CUSTOMER with a “Customer Telephone Service” at the following number: 01.43.41.16.05 (non-premium rate number). Any written complaint from the CUSTOMER must be sent to the following address: Paris Basketball, 81 boulevard Massena, 75013 Paris.

ARTICLE 17. INTELLECTUAL PROPERTY

All visual and sound elements of the SITE, including the underlying technology used, are protected by copyright, trademark law and/or patents.

These elements are the exclusive property of the SELLER. Anyone who edits a website and wishes to create a direct hypertext link to the SITE must request the SELLER’s authorization in writing.

This authorization from the SELLER will in no case be granted definitively. This link must be deleted at the request of the SELLER. Hypertext links to the SITE that use techniques such as framing or insertion by hypertext links (in-line linking) are strictly prohibited.

Any representation or reproduction, total or partial, of the SITE and its content, by any process whatsoever, without the express prior authorization of the SELLER, is prohibited and will constitute an infringement punishable by articles L.335-2 and following and articles L.713-1 and following of the Intellectual Property Code.

Acceptance of these GTC constitutes recognition by the CUSTOMER of the SELLER’s intellectual property rights and commitment to respect them.

ARTICLE 18. VALIDITY OF THE GENERAL CONDITIONS

Any modification of the legislation or regulations in force, or any decision of a competent court invalidating one or more clauses of these General Conditions cannot affect the validity of these General Conditions. Such a modification or decision does not in any way authorize the CUSTOMERS to disregard these General Conditions.

Any conditions not expressly addressed herein will be governed in accordance with the use of the retail sector for individuals, for companies whose registered office is located in France.

Article 19. MODIFICATION OF THE GENERAL CONDITIONS

These General Terms and Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.

The General Conditions are dated in a precise way and may be modified and updated by the SELLER at any time. The applicable General Conditions are those in force at the time of the order.

The changes made to the General Terms and Conditions will not apply to PRODUCTS already purchased.

Article 20. COMPETENCE AND APPLICABLE LAW

THE PRESENT GENERAL CONDITIONS AS WELL AS THE RELATIONS BETWEEN THE CUSTOMER AND THE SELLER ARE GOVERNED BY FRENCH LAW

IN CASE OF DISPUTE, ONLY THE FRENCH COURTS WILL BE COMPETENT.

However, prior to any recourse to the arbitral or state judge, the Customer is invited to contact the SELLER’s complaints department.

If no agreement is reached or if the CUSTOMER justifies having tried, in advance, to resolve his dispute directly with the SELLER by a written complaint, an optional mediation procedure will then be proposed, conducted in a spirit of loyalty and good faith with a view to reaching an amicable agreement upon the occurrence of any conflict relating to this contract, including its validity.

To initiate this mediation, the CUSTOMER can contact the SELLER’s mediator: XXX, whose contact details are: XX and which can be entered via this email address: XXX

The party wishing to implement the mediation process must first inform the other party by registered letter with acknowledgment of receipt indicating the elements of the conflict

Since mediation is not mandatory, the CUSTOMER or the SELLER may withdraw from the process at any time.

IN THE EVENT THAT MEDIATION FAILS OR IS NOT ENVISAGED, THE DISPUTE THAT MAY HAVE GIVEN RISE TO MEDIATION WILL BE ENTRUSTED TO THE COMPETENT JURISDICTION DESIGNATED ABOVE.

APPENDIX 1 WITHDRAWAL POLICY

Principle of withdrawal

The CUSTOMER has in principle the right to withdraw by returning or returning the PRODUCT to the SELLER.

For this, the PRODUCT must be returned or returned without undue delay, and at the latest within fourteen (14) days of communication of its decision to withdraw, unless the SELLER offers to collect the PRODUCT himself.

Withdrawal period

In accordance with Article L.221-18 of the Consumer Code, the withdrawal period expires fourteen (14) days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, physically takes possession of the PRODUCT.

In the event that the CUSTOMER has ordered several PRODUCTS via a single order giving rise to several DELIVERIES (or in the case of an order for a single PRODUCT delivered in several batches), the withdrawal period will expire fourteen (14) days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, physically takes possession of the last delivered PRODUCT.

If the CUSTOMER’s order relates to several PRODUCTS and if these PRODUCTS are delivered separately, the withdrawal period expires fourteen (14) days after the day on which the CUSTOMER, or a third party other than the carrier and designated by the CUSTOMER, physically takes possession of the last PRODUCT.

Notification of the right of withdrawal

To exercise his right of withdrawal and in accordance with Article L.221-21 of the Consumer Code, the CUSTOMER must notify his decision to withdraw by means of an unambiguous declaration (for example, letter sent by post, fax or e-mail) to: Paris Basketball, 81 boulevard Massena, 75013 Paris or boutique@parisbasketball.net

He can also use the form below :

WITHDRAWAL FORM

For the attention of: Paris Basketball SELLER’s phone number: 01.43.41.16.05 SELLER’s e-mail address*: boutique@parisbaskeball.net
I hereby notify you of my withdrawal from the contract relating to the sale of the PRODUCT below :
PRODUCT reference Invoice N°: Order form N°: – Ordered on [________________]/ received the [________________] – Means of payment used: – Name of the CUSTOMER and, if applicable, the beneficiary of the order: – CUSTOMER address: – Delivery address: – Signature of the CUSTOMER (except in the case of transmission by email)

– Date

In order for the withdrawal period to be respected, the CUSTOMER must send his communication relating to the exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of the withdrawal

In the event of withdrawal on the part of the CUSTOMER, the SELLER undertakes to reimburse all sums paid, including delivery costs (with the exception of additional costs arising, if necessary, from the CUSTOMER’s choice of a delivery method other than the standard delivery method proposed by the SELLER) without undue delay and, in any event, no later than fourteen (14) days from the day on which the SELLER receives the returned PRODUCT.(Article L.221-24 of the Consumer Code).

The SELLER will proceed to the refund using the same means of payment that the CUSTOMER used for the initial transaction, unless the CUSTOMER expressly agrees to a different means, in any case, this refund will not incur any costs for the CUSTOMER.

The SELLER is not obliged to reimburse the additional costs if the CUSTOMER has expressly chosen a more expensive delivery method than the standard delivery method offered by the SELLER.

The SELLER may defer the refund until receipt of the good or until the CUSTOMER has provided proof of shipment of the good, the date chosen being that of the first of these facts.

Terms of return

The CUSTOMER must, without undue delay and, in any event, no later than fourteen (14) days after communication of his decision to withdraw from this contract, return the goods to: Paris Basketball, For the attention of the shop, 81 Boulevard Massena 75013 Paris.

This deadline is deemed to be respected if the CUSTOMER returns the goods before the expiration of the fourteen (14) day period.

The return costs are the responsibility of the customer.

To do this, you just need to follow the following procedure :

• The product(s) to be exchanged must be packaged in their original packaging,
* Fill in the exchange and return voucher, date and sign it then return it with the products. Attach a copy of the invoice.

The exchange and return voucher can be downloaded here

or on the CUSTOMER’s personal space.
* Send everything back by colissimo followed by the following address :

Basketball Betting

For the attention of the Shop

81 Massena Boulevard

75013 Paris

If all these conditions are not respected, the products will not be taken back or refunded.
After receiving your package we will carry out the exchange and we will send you the desired product(s).

ATTENTION :
Personalized items are not taken back or exchanged, unless the SELLER makes an error or in the case of a defective product.

For any item returned with the reason “defective”, please specify to us on the return form, the nature of the defect found.

Return costs

The CUSTOMER must bear the direct costs of returning the goods.

In the event that the weight of the PRODUCT prevents the CUSTOMER from returning this PRODUCT by post, the CUSTOMER must bear the direct costs of returning the good.

Condition of the returned property

The PRODUCT must be returned according to the instructions of the SELLER and include in particular all the accessories delivered.

The CUSTOMER is only liable for the depreciation of the good resulting from manipulations other than those necessary to establish the nature, characteristics and proper functioning of this PRODUCT. In other words, the CUSTOMER has the opportunity to test the PRODUCT but his responsibility may be engaged if he carries out manipulations other than those that are necessary.

Exclusions of the right of withdrawal

The right of withdrawal is excluded in the following cases :

– Supply of goods or services whose price depends on fluctuations in the financial market

– Supply of goods made according to the CUSTOMER’s specifications or clearly personalized

– Supply of goods that are likely to deteriorate or expire quickly

– Supply of sealed audio or video recordings or software that have been unsealed after delivery

– Newspaper, periodical, magazine (except subscription contract)

– Provision of accommodation services other than for residential purposes, transportation of goods, car rental, catering or services related to leisure activities if the offer provides for a specific date or period of execution

– Supply of goods which by their nature are inseparably mixed with other items

– Supplies of sealed goods that cannot be returned for reasons of health protection or hygiene and which have been unsealed by the CUSTOMER after DELIVERY

– the supply of alcoholic beverages, the price of which was agreed at the time of conclusion of the sales contract, the delivery of which can only be made after 30 days and whose real value depends on fluctuations in the market beyond the control of the SELLER

– Provision of digital content not provided dematerialized if the execution has begun with the express prior consent of the consumer, who has also recognized that he will thus lose his right of withdrawal

– contracts concluded during a public auction

APPENDIX 2 – DELIVERY POLICY

Delivery area

The PRODUCTS offered can be delivered elsewhere than on the TERRITORY.

It is possible to place an order for any delivery address located outside this TERRITORY.

The PRODUCTS are shipped to the delivery address(es) that the CUSTOMER will have indicated during the ordering process.

Shipping time

The deadlines are excluding weekends or public holidays.

The products available and managed in stock at our logistician will be prepared within a period of D + 1, upon receipt of the order.

An e-mail message will be automatically sent to the CUSTOMER at the time of shipment of the PRODUCTS, provided that the e-mail address appearing in the registration form is correct.

Delivery times & Costs

The deadlines are excluding weekends or public holidays.

During the ordering process, the SELLER indicates to the CUSTOMER the possible shipping times and formulas for the purchased PRODUCTS ;

The delivery times depend on the choice made by the customer when ordering (Colissimo Access or Express for metropolitan France; Colissimo Access Overseas; Colissimo Expert International). The delivery time is therefore a function of the choice, the deadlines are indicative, and are announced from the departure of the package from our warehouse.

The shipping costs are calculated according to the delivery method, the weight of the package and the place of delivery.

The amount of these costs will be due by the CUSTOMER in addition to the price of the PRODUCTS purchased. The delivery costs are indicated in the order before the validation of it.

Colissimo Access: delivery by letterbox within 48 hours, without signature.

Express D+1 18h (all France except Corsica).

Colissimo Access Overseas
Area OM1 :

Guadeloupe (including St Barthélémy and St Martin), Martinique, Reunion, French Guiana, Mayotte and St Pierre and Miquelon.

OM Zone 2 :

New Caledonia and its dependencies, French Polynesia, Walis and Futuna Islands and French Southern and Antarctic Lands.

Indicative delivery time (in working days) :

D+5 to D+7 to the OM1 Area, excluding Mayotte and St Pierre and Miquelon

D+7 to D+10 to the OM2 Zone, Mayotte and St Pierre and Miquelon

Colissimo International Expert :

Zone 1: Germany, Belgium, the Netherlands, Luxembourg.

Zone 2: United Kingdom, Ireland, Italy, Spain, Portugal, Switzerland, Austria.

Zone 3: Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania.

Zone 4: Greece, Iceland, Finland, Norway, Sweden, Turkey, Maghreb, Specific territories Spain and Portugal (Canary Islands, Balearic Islands, Ceuta, Melilla, Azores, Madeira), other Eastern European countries.

Zone 5: USA, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Taiwan, Vietnam, India, Russia, Israel.

Zone 6: Africa (excluding the Maghreb), the Middle East, the Americas (excluding the United States and Canada), other Asian countries, Oceania (excluding Australia).

Indicative delivery time (in working days): D+3 to D+8

In the absence of indication or agreement as to the delivery date, the SELLER delivers the PRODUCT without undue delay and no later than thirty (30) days after the conclusion of the contract. (Article L.216-1 of the Consumer Code).

Terms of DELIVERY

The package will be delivered to the CUSTOMER without signature and on presentation of an identity document.

In case of absence, a notice of passage will be left to the CUSTOMER, in order to allow him to pick up his package at his post office.

DELIVERY problems

The CUSTOMER is informed of the delivery date set at the time when he chooses the carrier, at the end of the online ordering procedure, before confirming the order.

It is specified that deliveries will be made within a maximum of thirty (30) days. Failing this, the CUSTOMER must give formal notice to the SELLER to deliver within a reasonable time and in case of non-delivery within this time, he may terminate the contract.

The SELLER will refund, without undue delay from the receipt of the termination letter, to the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs included, by means of the same payment method used by the CUSTOMER to purchase the PRODUCTS.

The SELLER is responsible until the PRODUCT is delivered to the CUSTOMER. It is recalled that the CUSTOMER has a period of three (3) days to notify the carrier of damage or partial losses noted during delivery.